REPLACEMENT AND REPAIR
Shop easily and securely. At Garmont, we believe in the quality of our products and in the satisfaction of our customers. That’s why we provide dedicated and timely support throughout every stage of your journey, from purchase to after-sales service.
After your purchase, you can request a product replacement within 14 days for a size exchange or a product change, in accordance with our return policy.
Regarding after-sales support, it is important to distinguish between normal wear and tear and manufacturing defects.
In the first case, we will be happy to direct you to trusted cobblers and specialized repair workshops that can carry out a professional repair.
In the second case, our Quality Control team will inspect the product. If the defect is confirmed and the product cannot be repaired, we will replace it.
Need assistance? Our team is always available to help you and find the best solution for your needs.